Games Guarantee FAQ Claim Order
100% Protected

Delivery Guarantee

Every order on Bloxnova is backed by our 100% delivery guarantee. Get your items delivered in minutes — or get a full refund, no questions asked.

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What We Guarantee

Shop with complete confidence — every order is protected.

Delivery Within 30 Minutes

Most orders are delivered in 5–15 minutes. We guarantee delivery within 30 minutes of you claiming your order — or we'll redeliver or refund immediately.

Full Refund if Not Delivered

If we cannot deliver your items for any reason, you receive a 100% refund via your original payment method. No disputes, no hassle.

100% Legitimate Items

All items are obtained through legitimate means. No exploits, no hacks, no duped items. Every item we sell is safe for your Roblox account.

Secure Stripe Checkout

All payments are processed securely by Stripe — the same trusted payment system used by Amazon, Google, and millions of businesses worldwide.

24/7 Discord Support

Our support team is available 24/7 on Discord. Any issue with your order is resolved immediately — usually within minutes of your message.

Trusted by Thousands

Bloxnova has completed thousands of orders with a near-perfect satisfaction rate. Read our reviews on Trustpilot and our Discord community.

How to Claim the Guarantee

If something goes wrong, here's exactly what to do.

1

Claim Your Order

Visit Claim Order and enter your order details. This starts your 30-minute delivery window.

2

Wait Up to 30 Minutes

Our team will deliver your items within 15 minutes in most cases. If 30 minutes pass without delivery, proceed to step 3.

3

Open a Discord Ticket

Join our Discord server and open a support ticket with your order ID. We'll redeliver or refund immediately.

Guarantee FAQ

What if I gave the wrong Roblox username?

Contact us immediately via Discord with your order ID and the correct username. We'll resend to the right account at no charge as long as the items haven't been traded yet.

Does the guarantee apply to all games?

Yes. The guarantee covers all games we sell — MM2, Bee Swarm Simulator, Blade Ball, Blox Fruits, Dress to Impress, and 99 Nights in the Forest.

How is the refund processed?

Refunds are issued to the original payment method via Stripe. Processing time is typically 3–7 business days depending on your bank.

What counts as a delivery failure?

A delivery failure is when items have not been received in-game within 30 minutes of you submitting your claim. Server outages on Roblox's side may extend this window, but we'll always keep you updated.

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Every order is protected. Buy with complete confidence.

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